If your SAP back-end system Kernel is 721(or higher) and SAP GUI is 7.20 with patch level 12 or lower, apply at least patch 13 or higher if you cannot move to SAP GUI 7.30. Right click on SAP logon in the Windows taskbar and you will see that SAP GUI is launched but is blank similar to the screen below.ġ. Click on “Options…” on and click on ‘About SAP Logon…’ to see the installed patch level. Now find SAP Logon Pad on windows system tray or on bottom application bar. To check the Kernel version, login to SAP system where this problem is found and click on System pull down menu and then select Status… from the drop down menu and follow the steps in the next screen shot.Ĭheck to see if Kernel version is 721 (or higher). We suggest that you check if you have these specific conditions and environment and then follow the instructions provided below to resolve the issue. This behavior has been noticed with SAP GUI 7.20 with Patch level 12 (or lower), with SAP GUI 7.30 with Patch Level 0 when used with SAP backend system where Kernel version is 721 (or higher). However, you cannot find any SAP GUI windows waiting for input anywhere and you cannot record the transaction. You also checked by pressing ALT + TAB and minimizing all open windows to see if there is any SAP window waiting for your input. Click here, to resolve "Invalid SAPGUI Logon Data" error. When you record a transaction using Process Runner, after entering transaction code and providing logon credentials, SAP GUI may not show anything even after you wait for reasonable time or invalid GUI error is displayed in iNETConnector window. SAP GUI not visible or hangs during Transaction Recording and Invalid GUI data error SAP GUI not visible or hangs during Transaction Recording
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